Clover is inviting unemployed South African youth to apply for its Learner: CSC (Customer Service Centre) Learnership Programme for 2026. This opportunity is aimed at recent matriculants who want to gain practical call centre experience while working toward a nationally recognised NQF qualification.
Location: Roodepoort, Gauteng
Closing Date: 30 January 2026
Learnership Overview
- Programme Name: Learner: CSC (Customer Service Centre)
- Company: Clover
- Reference Number: CLO260120-2
- Programme Type: Learnership
- Department: Customer Service Centre
- Number of Positions: 15
- Minimum Qualification: Grade 12 / NQF Level 4
Applicants residing in the West Rand surrounding areas will have an advantage.
Persons with disabilities are strongly encouraged to apply.
About the Clover CSC Learnership
The Clover CSC Learnership is hosted at Clover’s Call Centre offices in Constantia Park, Roodepoort. The programme blends classroom-based learning with structured workplace training, preparing learners for real-world customer service and call centre roles.
Upon successful completion, learners will receive:
- A recognised NQF qualification
- Hands-on call centre experience
- Exposure to a professional FMCG corporate environment
This learnership is an excellent starting point for careers in customer service, sales support, administration, and call centre operations.
What the Learnership Offers
Participants will gain skills in:
- Professional customer service delivery
- Call handling and query resolution
- Order capturing and processing
- Corporate workplace communication
- Customer relationship management
Minimum Requirements (Who Can Apply?)
To qualify, applicants must:
- Have Grade 12 / Matric or equivalent (NQF Level 4)
- Have completed Matric within the last 5 years (2021–2025)
- Achieve a minimum of 55% in English and Maths or Maths Literacy
- Possess advanced computer literacy
- Be currently unemployed
- Not have participated in a learnership before
Key Competencies Clover Is Looking For
Successful candidates should demonstrate:
- Proactive and results-driven behaviour
- Honesty, reliability, and strong work ethic
- Excellent verbal and written communication skills
- A customer-focused mindset
- Motivation and commitment to learning
- Ability to work effectively within a team
- Strong numerical reasoning and attention to detail
Duties and Responsibilities
Customer Service Delivery
- Manage inbound and outbound customer calls
- Resolve customer queries and complaints
- Liaise with internal stakeholders to ensure customer satisfaction
- Capture and confirm customer orders
Order Management
- Accurately capture orders according to daily call schedules
- Notify customers of accounts placed on hold
- Communicate order-related issues to relevant departments
Sales Support
- Promote Clover and Principal products
- Introduce customers to new products, promotions, and features
- Ensure correct product ranging per customer
Teamwork and Collaboration
- Support team goals and shared performance targets
- Participate actively in team meetings
- Assist with information sharing and visual management tools
How to Apply
Applications must be submitted online.
👉 Apply here for the Clover Learner: CSC Learnership Programme 2026
(Reference Number: CLO260120-2)
Important application tips:
- Use the correct reference number
- Submit a clear, updated CV
- Apply before 30 January 2026
Late or incomplete applications will not be considered.
Employment Equity
Clover is committed to Employment Equity.
Candidates from designated groups and persons with disabilities are encouraged to apply.
Why You Should Apply
This learnership provides:
- A nationally recognised NQF qualification
- Practical call centre and customer service experience
- Exposure to a leading South African FMCG company
- Improved employability after completion
- A strong foundation for careers in customer service and sales
Frequently Asked Questions (FAQs)
Who can apply for the Clover CSC Learnership?
Unemployed South African youth with Grade 12 who completed Matric between 2021 and 2025.
Is this a paid learnership?
Yes, learnerships typically include a monthly stipend.
Where is the learnership based?
The programme is hosted in Roodepoort, Gauteng, at Clover’s Call Centre offices.
Can I apply if I’ve done a learnership before?
No. Applicants must not have participated in a previous learnership.
What qualification will I receive?
Learners will receive a nationally recognised NQF qualification upon completion.
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