Are you unemployed, passionate about client service, and looking to break into the medical aid and insurance industry?
Momentum Health, part of the Momentum Metropolitan Group, has opened applications for its Contact Centre Learnership Programme 2026, offering unemployed Gauteng youth a structured pathway into the healthcare benefits and medical scheme administration sector.
This learnership combines theoretical learning, practical workplace exposure, and a nationally recognised qualification — giving you real career momentum.
Learnership Overview
Here are the key details for the programme:
- Job Title: Contact Centre Learner
- Reference Number: MMH250228-11
- Position Type: Temporary (Learnership)
- Role Family: Operations
- Cluster: Momentum Health
- Qualification: Occupational Certificate: Health Care Benefits Advisor (NQF Level 5)
- SAQA ID: 105030
- Duration: 12 Months
- Location: Centurion, Gauteng
- Remote Work: Not available
- Start Date: 01 February 2026
- End Date: 31 January 2027
- Closing Date: 12 January 2026
About Momentum Health
Momentum Health operates under the Momentum Metropolitan Group, which includes leading brands such as:
- Momentum Group
- Multiply (Wellness & Rewards Programme)
- Guardrisk
- Eris Property Group
The group helps individuals and businesses protect, grow, and invest in their futures through health, insurance, and financial solutions.
What Is This Learnership About?
A learnership is a work-based learning programme that combines:
- Classroom learning
- On-the-job training
- Practical workplace exposure
This programme leads to an Occupational Certificate: Health Care Benefits Advisor (NQF Level 5).
While permanent employment is not guaranteed, the experience significantly improves employability within:
- Medical aid administration
- Health insurance
- Call centre operations
- Client service environments
Minimum Requirements
Applicants must meet ALL of the following criteria:
Educational Requirements:
- Completed Grade 12 (Matric)
- Mathematics: Minimum 40%, OR
- Mathematical Literacy: Minimum 60%
- English and one other South African language: Minimum 50%
Eligibility Criteria:
- South African citizen
- Aged 18–30 years
- Unemployed
- Resident of Gauteng Province
- Available from 01 February 2026 to 31 January 2027
- Able to commute to the workplace independently
You Must NOT:
- Be studying (full-time or part-time) during the learnership
- Have completed the same learnership previously
Additional Requirements:
- Computer literacy (advantageous)
- Willingness to commit to a 12-month programme
- People with disabilities are strongly encouraged to apply
Documents Required
Upload certified copies (not older than 3 months) of:
- South African ID
- Matric certificate
⚠️ Incomplete or uncertified documents may result in disqualification.
Duties & Responsibilities
As a Contact Centre Learner, you will engage in a rigorous development programme:
- Attend classroom training and on-the-job learning sessions
- Learn Momentum Health products, policies, and procedures
- Participate in daily operational activities
- Compile a Portfolio of Evidence for SETA submission
- Complete logbooks and workplace assessments
- Complete formative and summative assessments
- Demonstrate proficiency in company systems and processes
- Conduct yourself in line with Momentum Group values
- Prepare for and pass the EISA examination (a key industry regulatory exam)
Key Competencies
Successful learners should demonstrate these attributes:
- Strong interest in the medical scheme industry
- Attention to detail
- Ability to work under pressure
- Client-focused mindset
- Clear communication skills
- Problem-solving ability
- Teamwork and inclusiveness
- Self-management and results-driven behaviour
Employment Equity Policy
Momentum Metropolitan is committed to Employment Equity, Diversity, and inclusion in its recruitment. Appointments are made in line with Employment Equity goals, and people with disabilities are encouraged to apply.
How to Apply
Applications must be submitted online only.
👉 APPLY FOR THE MOMENTUM CONTACT CENTRE LEARNERSHIP PROGRAMME 2026 HERE
⚠️ Applicants are advised to verify the legitimacy of this advert on the official Momentum Metropolitan careers page before applying.
Closing Date (Critical)
📌 12 January 2026
Late applications will NOT be considered. Ensure you apply well before the deadline.
What You’ll Gain From This Learnership
By completing this programme, you will gain:
- A nationally recognised NQF Level 5 qualification
- Practical call centre and client service experience
- Exposure to the medical aid and insurance sector
- Workplace discipline and professional development
- Improved employability in health administration roles
See more:
- Bergrivier Municipality Offers Fire Fighter Learnerships 2026 (Velddrif & Redelinghuys)
- Msukaligwa Municipality Traffic Officers Learnerships 2026 (X10 Posts)
- 80 x Northern Cape DAERL Unemployed Agricultural Graduate Internships 2026: R7.8k Stipend
