A recognised certificate can change how a young person enters the workplace. The Forvis Mazars Customer Service Learnership gives unemployed youth a structured way to build customer service, digital and professional skills through real workplace learning.
Forvis Mazars is inviting unemployed youth to join its Customer Service Learnership. The programme offers a Certificate in Customer Service and practical workplace exposure.
Applications close on 2 June 2026.
This opportunity suits candidates who want to build confidence, learn office skills and grow in a professional services environment.
What is the Forvis Mazars Customer Service Learnership?
The learnership helps unemployed youth gain customer service skills through structured training.
Learners will study customer service while also gaining workplace exposure.
The programme focuses on communication, digital tools, service delivery and professional behaviour.
That combination matters. It gives learners both theory and practical experience.
Who should consider this Forvis Mazars programme?
This learnership suits young people who want an entry point into professional work.
It may fit candidates who enjoy helping people and solving basic service queries.
It also suits applicants who want to improve their confidence with computers, communication and office systems.
Candidates should be ready to attend training, complete assessments and take workplace tasks seriously.
What will learners do during the programme?
Learners will take part in training sessions and workplace learning activities.
They may assist with customer queries and basic service support.
They will also use computer systems, capture information and communicate with customers or colleagues.
Learners must follow workplace rules and respect confidential information.
They should also show punctuality, reliability and a positive attitude.
What requirements must applicants meet?
Applicants need Matric / Grade 12.
They must also be unemployed when they submit their application.
Forvis Mazars also expects candidates to have basic computer literacy.
Applicants should show interest in customer service and digital work environments.
They must also commit to the full learnership period.
What key details should candidates know?
The learnership takes place in Century City, Cape Town.
The workplace type is on-site.
That means candidates should consider transport before they submit their application.
They should also check that they can attend in person when required.
Itumeleng’s Insider Tip: Keep your CV clear and simple. Add your Matric details, computer skills and any customer-facing experience. You can include volunteering, school projects or informal work if it shows communication skills.
How can candidates submit their application?
Candidates should use the official online application portal to submit their application.
Prepare your CV before you start the online process.
Make sure your personal details, education and contact information are correct.
Also check your spelling before you submit.
Why is this learnership worth attention?
Customer service skills can support many career paths.
They help people work with clients, solve problems and communicate clearly.
Digital skills also matter in most modern workplaces.
This learnership gives candidates a chance to build both skills at the same time.
For unemployed youth, that practical exposure can make the next step feel more reachable.
Grow Your Career with SETACareers
Access the latest learnerships, internships, bursaries, scholarships, fellowships, apprenticeships, and practical SETA guides designed to help you succeed.
- Learnerships
- Internships
- Apprenticeships
- Bursaries
- Scholarships
- Fellowships
- Career Advice
- SETA Guides
Final Thoughts
The Forvis Mazars Customer Service Learnership offers a practical route into workplace learning.
It gives unemployed youth a chance to gain a recognised customer service certificate.
It also helps learners build confidence in a real professional setting.
Candidates who meet the requirements should prepare early and submit before 2 June 2026.
