Mediclinic ER24 is seeking one qualified Basic Ambulance Assistant for a permanent, on-site emergency-care position in Plumstead, Cape Town. Applicants need a Basic Ambulance Assistant Certificate and at least six months to one year of road-based basic life support experience. Online applications close on 27 July 2026.
The successful candidate will respond to emergency calls, provide basic patient care and help maintain operational readiness. In addition, the employee will represent ER24 professionally when interacting with patients and members of the public.
Mediclinic has listed the opportunity under reference number 72016, with Natalie Williams overseeing recruitment. The organisation has not provided salary information.
Although this opportunity may suit candidates building their emergency-care careers, Mediclinic offers it as a permanent operational position rather than a fixed-term training programme.
What will the Basic Ambulance Assistant do?
The main purpose of the position is to attend emergency calls and provide basic medical care within the authorised scope of practice.
The successful candidate will:
- Prepare for emergency calls
- Keep emergency equipment operationally ready
- Respond to incidents
- Assess patients within the Basic Ambulance Assistant scope of practice
- Provide appropriate basic medical care
- Follow clinical guidelines and recognised best practices
- Complete patient report forms
- Communicate with patients and healthcare professionals
- Help ER24 maintain a positive public image
Emergency response work requires consistent preparation. Therefore, the successful candidate must check equipment, documentation and other operational requirements before receiving a call.
Who can pursue this ER24 opportunity?
Applicants must hold a Basic Ambulance Assistant Certificate and meet the required road-experience condition.
Suitable candidates should:
- Have the essential ambulance qualification
- Have completed Grade 12 where required for their training record
- Have at least six months to one year of road-based basic life support experience
- Understand the Basic Ambulance Assistant scope of practice
- Communicate proficiently in spoken and written English
- Work effectively in an emergency medical services environment
- Complete patient documentation accurately
- Remain calm during urgent situations
- Work on-site in Plumstead
Because Mediclinic has advertised only one position, candidates should ensure that their applications clearly demonstrate every essential requirement.
How much road experience does Mediclinic require?
Mediclinic requires between six months and one year of road-based basic life support experience.
However, the organisation prefers candidates with two years of road-based basic life support experience.
Applicants who meet the minimum requirement may still receive consideration. They should state their employment dates clearly so that the recruitment team can calculate their total road experience.
Candidates should also describe the type of emergency calls they attended, the patient-care duties they performed and their experience working with ambulance crews.
Which clinical training will provide an advantage?
Mediclinic considers successful training linked to the Clinical Practice Guidelines published by the Health Professions Council of South Africa advantageous.
Candidates who have not completed this training may still submit applications. However, the successful candidate must complete the required training during the probation period if they do not meet the guideline requirements at appointment.
Applicants who have already completed the training should include it prominently in their curriculum vitae.
What knowledge will the successful candidate need?
The Basic Ambulance Assistant must understand both patient care and the operational environment surrounding an emergency response.
Mediclinic expects candidates to know:
- Local healthcare facilities
- Common travel routes
- The surrounding geographical and demographic area
- Health Professions Council of South Africa guidelines
- The Basic Ambulance Assistant scope of practice
- Emergency medical services procedures
- Clinical best practices
- Patient report form requirements
- Operational readiness procedures
Knowledge of the local area can help an ambulance team reach incidents and medical facilities efficiently. Meanwhile, knowledge of the authorised scope protects both the patient and the practitioner.
Which personal qualities suit emergency response work?
Technical knowledge alone does not prepare someone for every emergency call. The role also requires composure, reliability and professional communication.
Strong candidates should demonstrate:
- Calm decision-making
- Respect for patient dignity
- Accurate record-keeping
- Clear communication
- Strong teamwork
- Emotional resilience
- Careful attention to clinical instructions
- Reliable preparation
- Professional conduct
- A commitment to patient safety
Candidates should support these qualities with examples from previous road-based experience rather than simply listing them.
Why do patient records matter?
Patient report forms record the assessment and care provided during an emergency.
These records help healthcare professionals understand what happened before the patient arrived at the medical facility. Therefore, the Basic Ambulance Assistant must complete each form clearly and accurately.
Applicants should mention their patient-documentation experience in their curriculum vitae, especially if they regularly captured observations, treatment information or incident details.
How can candidates prepare a stronger curriculum vitae?
The curriculum vitae should place the applicant’s ambulance qualification and road experience near the top.
Candidates should include:
- Their Basic Ambulance Assistant Certificate
- Dates showing the duration of road experience
- Names of previous emergency medical services providers
- Types of emergency calls attended
- Patient-care responsibilities
- Clinical Practice Guidelines training
- Patient report form experience
- Knowledge of relevant routes and healthcare facilities
- Language abilities
- Contact information for professional referees
Applicants should use full words and clear descriptions. For example, instead of writing only “BLS duties,” they should explain their basic life support duties and the level of patient care they provided.
Itumeleng’s Insider Tip: Treat the minimum road-experience requirement as something you must prove, not merely mention. Include the starting and ending dates for each emergency-care role, then describe your patient-care and reporting responsibilities. This makes your experience easier for the recruiter to verify.
What should fixed-term Mediclinic employees remember?
Internal Mediclinic employees working on fixed-term contracts must submit their applications through an external candidate profile.
They should not use their internal employee profiles for this position. Using the correct profile can prevent processing problems during recruitment.
Other internal employees who meet the minimum requirements may receive preference during selection.
How will Mediclinic consider employment equity?
Mediclinic will consider all applicants who meet the selection conditions.
However, the organisation may prioritise candidates in line with the Mediclinic Southern Africa Employment Equity Plan. Qualified internal employees may also receive preference.
Meeting the minimum requirements allows a candidate to enter the recruitment process, but it does not guarantee selection.
How can candidates submit their applications?
Applications must be completed through the official Mediclinic ER24 online application portal.
Before opening the form, candidates should prepare an updated curriculum vitae containing their qualification, road-based experience and relevant clinical training.
Applicants should then:
- Sign in or create the correct candidate profile.
- Complete all compulsory personal information.
- Upload an updated curriculum vitae.
- Include the Basic Ambulance Assistant Certificate.
- Enter clear dates for road-based experience.
- Add Clinical Practice Guidelines training, where applicable.
- Review all information carefully.
- Submit the application before the deadline.
- Save proof of submission.
Applicants should use reference number 72016 when identifying the position.
When do applications close?
Applications close on Monday, 27 July 2026.
Mediclinic has not indicated that it will consider late submissions. Therefore, eligible candidates should complete the online application before the portal closes.
Only one position is available.
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Final Thoughts
The Mediclinic ER24 Basic Ambulance Assistant opportunity provides a permanent route into operational emergency care for a suitably qualified candidate.
Applicants need a Basic Ambulance Assistant Certificate and at least six months to one year of road-based basic life support experience. However, candidates with two years of experience and completed Clinical Practice Guidelines training may have an advantage.
The successful candidate will attend emergency calls, provide patient care, maintain operational readiness and complete accurate reports. Applications close on 27 July 2026, and fixed-term Mediclinic employees must use external candidate profiles.
