Fidelity Services Group is recruiting an intern to support administration, recruitment, onboarding and employee records at its East Rand branch in Benoni. Candidates need strong Microsoft Office, communication and organisational skills, together with labour-law knowledge. Applications close on 31 July 2026; the advert does not disclose duration or remuneration details.
The company has also not specified a compulsory tertiary qualification. Instead, Fidelity Services Group places strong emphasis on practical administration skills, labour-law awareness and the ability to manage several assignments accurately.
What will the Fidelity Services Group intern handle?
The selected intern will support the branch’s daily administrative activities while working closely with the human resources team.
A large part of the role involves maintaining accurate employee information. Therefore, the intern must work carefully with contact details, employment forms, filing systems and internal databases.
Responsibilities will include:
- Updating internal databases with new employee information
- Capturing contact details and employment forms
- Maintaining an effective filing system
- Supporting recruitment activities
- Assisting with the onboarding of new employees
- Helping organise company events and career days
- Planning and coordinating functions
- Supporting human resources projects
- Responding to employee enquiries
- Referring employees to the correct team member
- Completing general administration
- Collaborating with colleagues to improve departmental operations
Because the intern will handle employee information, accuracy and confidentiality will also play an important part in the position.
Why does labour-law knowledge matter?
The internship supports recruitment, onboarding and employee administration. Consequently, applicants need a basic understanding of the legislation that guides employment practices in South Africa.
Fidelity Services Group expects candidates to understand:
- The Basic Conditions of Employment Act
- The Labour Relations Act
- The Employment Equity Act
- The Skills Development Act
- Broad-Based Black Economic Empowerment principles
Candidates do not need to present themselves as labour-law experts. However, they should understand the purpose of these laws and how they relate to employee records, fair workplace practices and human resources processes.
Which computer skills are essential?
Applicants must use Microsoft Office confidently. In particular, Fidelity Services Group requires proficiency in:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Excel knowledge will help the intern manage employee information and internal records. Meanwhile, Word and PowerPoint may support correspondence, reports, presentations and event planning.
Candidates should mention specific computer tasks in their curriculum vitae, such as creating spreadsheets, capturing data, preparing presentations or formatting professional documents.
What personal strengths will support success?
The branch needs an intern who can manage individual assignments while contributing to a team.
Suitable candidates should demonstrate:
- Strong organisational ability
- Clear communication
- Effective interpersonal skills
- Careful attention to detail
- The ability to prioritise projects
- Confidence when handling several tasks
- The ability to work under pressure
- Strong planning skills
- Analytical thinking
- Negotiation ability
- Accuracy when completing administrative work
- A collaborative approach
Moreover, the intern should know when to resolve an enquiry directly and when to refer an employee to another team member.
Itumeleng’s Insider Tip: The advertisement does not list a specific tertiary qualification, so your curriculum vitae must make your practical ability obvious. Highlight database work, filing, event coordination, Microsoft Excel tasks and any experience handling confidential information.
How can candidates demonstrate relevant experience?
Applicants can use examples from temporary work, volunteering, academic projects or community activities.
Relevant examples may include:
- Capturing information into spreadsheets
- Organising electronic or physical records
- Assisting with registrations
- Coordinating meetings or events
- Responding to telephone and email enquiries
- Preparing Microsoft PowerPoint presentations
- Helping new members join an organisation
- Managing several assignment deadlines
- Working with confidential documents
Although the listing describes the minimum experience level as an internship, candidates should still provide clear examples of reliability and organisation.
What should candidates know about the selection process?
Fidelity Services Group may decide not to appoint anyone to the advertised position.
The company also gives preference to existing employees where appropriate, while selection remains based on merit. Furthermore, Fidelity Services Group encourages historically disadvantaged candidates and Black female candidates to submit applications.
Candidates who receive no communication within 10 working days after the closing date should consider their applications unsuccessful.
How can candidates submit an application?
Applications must be submitted through the official Fidelity Services Group online application portal by 31 July 2026.
Applicants should ensure that their curriculum vitae highlights Microsoft Office proficiency, administration skills and basic labour-law knowledge.
Since the advertisement does not identify a compulsory tertiary qualification, candidates should avoid claiming that one is mandatory. Instead, they should focus on demonstrating how their education and experience relate to the internship’s responsibilities.
Grow Your Career with SETACareers
Access the latest learnerships, internships, bursaries, scholarships, fellowships, apprenticeships, and practical SETA guides designed to help you succeed.
- Learnerships
- Internships
- Apprenticeships
- Bursaries
- Scholarships
- Fellowships
- Career Advice
- SETA Guides
Final Thoughts
The Fidelity Services Group administrative internship offers an entry point into employee administration, recruitment support and human resources operations.
The role particularly suits candidates who enjoy working with databases, organising documents, coordinating events and assisting employees.
Applicants with strong Microsoft Office skills, labour-law awareness and close attention to detail should submit their applications before 31 July 2026.
