Clicks Group is giving IT diploma graduates a practical way to move from classroom theory into real workplace support. This fixed-term IT Support Internship is built for young South Africans who want exposure to troubleshooting, software updates, desktop support, user assistance and the everyday systems that keep a major retail business running.
For many graduates, the biggest challenge is not learning IT concepts — it is getting the chance to use them in a real business environment.
This opportunity gives graduates that first step.
What is the Clicks Group IT Internship about?
The Clicks Group IT Internship is focused on IT support, systems assistance and hands-on technical exposure.
The successful candidate will assist the IT team with daily support tasks involving computers, laptops, software, peripherals and user queries.
This is a strong fit for graduates who enjoy solving problems, helping people and learning how business technology works behind the scenes.
What will the IT Support Intern do?
The intern will support the team with basic troubleshooting and technical assistance.
The role may include working with desktops, laptops, software installations, updates and general user support.
Key responsibilities include:
- Assisting with desktop and laptop troubleshooting
- Supporting software updates and patching
- Helping with new computer and peripheral setup
- Shadowing senior technicians during diagnostics
- Documenting fixes and updating support records
- Assisting users with first-line IT queries
- Helping maintain the hardware and software asset register
- Following IT security, health and safety procedures
The real value is practical exposure. Interns can learn how IT support teams respond to issues, communicate with users and keep systems running during a normal workday.
Who should consider this opportunity?
This internship is suitable for graduates who have completed a three-year Diploma in Information Technology or a similar qualification.
Applicants should be South African citizens between the ages of 18 and 27.
The opportunity may suit candidates who have:
- Basic knowledge of computer hardware
- Understanding of operating systems
- Interest in IT support and troubleshooting
- Good communication skills
- Willingness to learn
- Ability to follow instructions
- Teamwork and problem-solving ability
Graduates who are patient, curious and comfortable helping others with technical issues may find this role especially valuable.
What technical skills can graduates build?
The internship can expose graduates to practical workplace tools and support processes.
Depending on the team’s needs, interns may gain experience with Microsoft Windows operating systems, Office 365, Active Directory, basic networking concepts, software deployment and patch management.
These are important early-career skills for anyone hoping to grow into desktop support, service desk, systems support or broader IT operations roles.
Itumeleng’s Insider Tip: Before submitting your details, make sure your CV shows more than just your qualification. Include any practical examples of troubleshooting, computer setup, software support, networking basics or helping someone solve a technical problem. Small examples can make your application feel more real and relevant.
Where is the opportunity based?
The advertised internship is linked to Cape Town.
Candidates should be prepared to work in the environment required by the employer and should carefully review the listing details before submitting their information.
What should applicants prepare before submitting?
Applicants should prepare a clear, updated CV that highlights their IT qualification and practical technical exposure.
Useful details to include are:
- Completed IT diploma details
- Computer hardware knowledge
- Software and operating system experience
- Any troubleshooting exposure
- Customer or user support experience
- Relevant college projects or practical training
- Contact details that are active and professional
Avoid sending a CV that only lists subjects. Show how your training connects to real IT support work.
How should candidates submit their details?
Candidates who meet the requirements must submit their details through the official online application portal.
Because listings can close once enough suitable candidates have been received, interested graduates should review the requirements carefully and submit as early as possible.
Grow Your Career with SETACareers
Access the latest learnerships, internships, bursaries, scholarships, fellowships, apprenticeships, and practical SETA guides designed to help you succeed.
- Learnerships
- Internships
- Apprenticeships
- Bursaries
- Scholarships
- Fellowships
- Career Advice
- SETA Guides
Final Thoughts
The Clicks Group IT Internship is a valuable opening for IT diploma graduates who want to start building real support experience.
For young candidates who are serious about troubleshooting, systems support and workplace technology, this opportunity can help turn academic training into practical career confidence.
